Liza Couture Privacy Policy

Last Updated: August 2026

Liza Couture (“Liza Couture”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, submitting an enquiry, requesting a consultation, or otherwise communicating with us.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Your name and contact details.
• Email address, telephone number and delivery address.
• Billing and transaction information.
• Product, order and appointment information.
• Measurements, sizing information and other information voluntarily provided for custom garments or consultations.
• Communications between you and Liza Couture.
• Information submitted through enquiry, contact, booking or custom-order forms.
• Technical information such as IP address, browser type, device information and website activity where collected through our website technologies.

Payment card details are processed by the applicable third-party payment provider. Liza Couture does not intentionally retain complete payment card numbers or security codes.

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders.
• Arrange deliveries, fittings, consultations and appointments.
• Produce or customise garments where applicable.
• Respond to enquiries and customer-service requests.
• Process payments, refunds and other transaction-related matters.
• Maintain records of transactions and customer communications.
• Prevent fraud, misuse and unauthorised transactions.
• Comply with applicable legal and regulatory obligations.
• Improve our website, products and customer experience.

3. Third-Party Services

We may use third-party service providers for payment processing, delivery, website hosting, analytics, communications and other operational purposes.

Where a third-party payment provider such as Stripe or PayPal processes your payment, that provider may process your information under its own privacy policy and terms.

4. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud and satisfying applicable legal obligations.

6. Your Rights

Depending on applicable law, you may have rights concerning the personal information we hold about you, including rights to request access, correction or deletion of certain information.

Requests may be made using the contact details provided on the Liza Couture website.